|Birthdate||March 30, 1977|
|Occupation||Secretary of Perry|
In game Edit
Charlene first appears in the "Welcome, Norman" chapter. When Norman Jayden asks her how long it will take to see Perry, she replies that he should be finished soon. Moments after, Perry exits his office and tells her to cancel all of his appointments, after which she informs him that Jayden is there to see him.
A bit later in the chapter, Jayden comments on the gold watch on the table, and she explains it is a gift offered to each of the station's new lieutenants. She then asks him if he would like to contribute to the fund; the player can either accept or refuse this. Charlene then escorts him to his office, and when he is confused by its neglected appearance, she states it is where she was told to take him. She also makes an appearance in the chapter "Under Arrest," but she serves no purpose in that chapter. She is not seen again after that.